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New User on eBay. eBay is the world's largest online community of buyers and sellers. It's your place to buy what you want, sell what you have and make a few friends while you're at it.
Tips for New Users
Top 10 Effective Ebay Search Tips
- Try different search words
There are many words to describe any item. Imagine which words a seller might use to describe the item you’re looking for. For example: You're trying "vase," but maybe the seller called it an "urn." Try several different options and combinations -- but use just two or three words at a time to be sure you get a variety of results.
- Use specific words instead of general ones
For example, a search for football poster will return fewer, more-targeted listings than a search for football.
- For a closer match, specify a date, color, or brand
For example, to find a particular actionman item, don’t just type Actionman in the search box. If you’re looking for a Actionman uniform made in the 1970s, enter Actionman uniform 197*. If you want only green uniforms, type: actionman green uniform. Remember, be specific and narrowly define your search.
- Search titles and descriptions to get more matches
Search always looks for your keywords in the title of the items for sale. Click on search titles and descriptions under the search box to also search item descriptions. You’ll get many more results.
- Add or remove the letter “s” for more results
For example, you’ll get two different lists of items when you search for diamond rings and diamond ring. Try your search with and without the final “s”.
- Experiment! How might a seller describe what you're looking for?
Try common misspellings of your keywords. For example: If you're looking for Wedgwood china, also try the keyword "Wedgewood." (And if you're not sure about your spelling, be sure to look the word up and search with the correct spelling!)
- Be careful when using the words “and”, “or”, and “the”
eBay’s search engine searches for and, or, and the just like it would any other word. Use and, or and the only if you’re searching for items containing these words, such as Dianna Ross and the Supremes or Truth or Dare.
- Don’t use extra punctuation
Only use punctuation in your search if you expect it to be in the item title or description for which you’re searching. Examples include t-shirt, N-Sync and Dr. Watson.
- Consider Browsing
If you’re not searching for something specific, try browsing through the category listing pages for surprising discoveries.
- There are many other ways to search on eBay
Try searching by category, keyword, item number, country, ZIP code, seller and bidder.
Getting Help on Ebay
There are several ways to get the help you need to make your eBay experience successful.
- Try eBay's Online Help. eBay’s online help includes information on just about every eBay topic so that you can find the help that you need.
- If you're new to eBay, visit the ebay Learning Centre for guided tours, interactive tutorials, and more.
- Try the Community Help Boards where eBay users and staff moderators help answer questions and solve problems together.
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